Terms of Service

Terms of Service

Terms and conditions governing how you access and use Difinity's AI governance platform.

DIFINITY.AI — WEBSITE TERMS OF USE

Version: 1.0
Effective Date: Nov 19, 2025
Operator: Difinity Pty Ltd (ACN: 686692759), Australia
Trading as: Difinity.ai
Primary Governing Law: Australia (with jurisdiction variants below)


1. Acceptance of These Terms

These Terms of Use (“Terms”) govern your access to and use of:

  • The Difinity.ai website (“Website”)
  • Public materials published on the Website
  • Any associated content, documentation, or resources

By accessing or using the Website, you agree to be bound by these Terms.
If you do not agree, you must not use the Website.

These Terms do not govern the subscription or use of Difinity’s software products (Difinity Hub or Difinity Flow). Those services are governed exclusively by:

  • Difinity SaaS Terms & Conditions, and
  • Difinity Data Processing Agreement (DPA) (where applicable)

2. About Difinity.ai

Difinity.ai is operated by:

Difinity Pty Ltd
[Insert Registered Address]
Australia
Email: legal@difinity.ai

Difinity provides enterprise AI governance and unified API services.
This Website provides information only and does not constitute an offer of service.


3. Eligibility

To use this Website, you must:

  • Be at least 18 years old
  • Use the Website in compliance with all applicable laws
  • Not be barred from using services under the laws of your jurisdiction

If you are using the Website on behalf of an organisation, you represent that you have authority to bind that organisation.


4. Intellectual Property Rights

4.1 Ownership

All content on the Website—including text, graphics, code, logos, diagrams, videos, documentation, design elements, and trademarks—is owned by or licensed to Difinity Pty Ltd.

All rights not expressly granted are reserved.

4.2 Restrictions

You must not, without Difinity’s express written consent:

  • Reproduce, copy, or distribute Website content
  • Modify or create derivative works
  • Use Difinity’s trademarks or branding
  • Remove proprietary notices
  • Reverse engineer or scrape the Website
  • Use automated means (bots, spiders, crawlers) to access or index the Website

5. Acceptable Use Policy

You agree NOT to engage in any of the following activities:

5.1 Prohibited Conduct

  • Breaking applicable laws or regulations
  • Attempting to gain unauthorised access to any system or network
  • Accessing or using the Website to conduct security research or penetration testing
  • Uploading or transmitting malware, spyware, or harmful code
  • Interfering with Website security, integrity, or performance
  • Mining the Website for data, metadata, or competitive analysis
  • Impersonating any person or entity
  • Misrepresenting your affiliation with Difinity
  • Violating intellectual property rights of Difinity or others

5.2 Harmful or Abusive Use

You may not use the Website in any manner that:

  • Is deceptive, fraudulent, misleading, or in bad faith
  • Attempts to extract proprietary information from Difinity
  • Harms or attempts to harm minors
  • Harasses or threatens others
  • Circumvents Website access restrictions

6. No Warranties

The Website is provided “as is” and “as available” without warranties of any kind.

Difinity disclaims all warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of Website content
  • Availability or uptime of the Website

Difinity does not guarantee:

  • That the Website is free from errors or interruptions
  • That the Website will meet your expectations
  • That data transmitted to or from the Website will be secure

7. Limitation of Liability

To the maximum extent permitted by law, Difinity will not be liable for:

  • Indirect, incidental, consequential, punitive, or special damages
  • Loss of data, profits, business, or goodwill
  • Any damage resulting from Website unavailability
  • Reliance on information presented on the Website
  • Security breaches or unauthorised access beyond Difinity’s reasonable control

Maximum Liability (Where Not Excluded)

If liability cannot be excluded under applicable law, Difinity’s total aggregate liability will not exceed AUD $100.


8. Third-Party Links

The Website may contain links to third-party sites or resources.
Difinity is not responsible for:

  • Content
  • Accuracy
  • Security
  • Policies
  • Practices

…of any third-party site.

Use third-party services at your own risk.


9. Website Availability & Modifications

Difinity may, at any time and without notice:

  • Modify Website content
  • Add or remove features
  • Suspend or discontinue access
  • Update these Terms

Continued use of the Website constitutes acceptance of updated Terms.


10. Privacy & Cookies

Use of the Website is governed by:

These documents explain how Difinity handles personal data and cookies.


11. Governing Law & Jurisdiction

11.1 Australia (Default)

These Terms are governed by the laws of New South Wales, Australia, and you irrevocably submit to the exclusive jurisdiction of courts in New South Wales.

11.2 EU/EEA Users

Where mandatory EU consumer protection laws apply, they take precedence for EU consumers.

11.3 United Kingdom

Where UK consumer law applies, UK courts may have mandatory jurisdiction.

11.4 United States

For users in the US, applicable state or federal consumer protection laws may apply to the extent they cannot be excluded.

11.5 Canada

Where Canadian provincial or federal consumer protection laws apply, they may override conflicting terms.

11.6 Malaysia

For Malaysian users, PDPA-consistent protections apply.


12. Termination

Difinity may restrict or terminate your Website access at any time without notice, including for:

  • Suspected misuse
  • Violation of these Terms
  • Security risks
  • Legal obligations

Termination of Website access does not terminate any active SaaS subscription agreement.


13. Contact Us

For questions or legal notices:

Difinity Pty Ltd
📧 legal@difinity.ai 📍 Sydney, NSW, Australia


14. Entire Agreement

These Terms constitute the entire agreement between you and Difinity regarding Website use and supersede all prior understandings.