Effective Date: September 17, 2025
Difinity ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you use our AI-powered software, APIs, websites, and related services (the "Services").
1. Information We Collect
- •Account Information: Name, email, password, billing details when you create an account.
- •Usage Data: Log data, device information, browser type, IP address, and interactions with our Services.
- •AI Data: Inputs, prompts, and outputs you provide or receive when using our AI tools.
- •Cookies & Tracking: Cookies, web beacons, and analytics tools to improve functionality and security.
2. How We Use Your Information
- •To provide, operate, and improve the Services.
- •To process payments and manage subscriptions.
- •To personalize user experiences and deliver recommendations.
- •To communicate updates, security alerts, and support responses.
- •To comply with legal obligations.
3. Legal Bases for Processing (GDPR)
If you are located in the EU/EEA, we process your personal data based on:
- •Consent (where required).
- •Contract performance (to deliver Services).
- •Legal obligations.
- •Legitimate interests, provided they do not override your rights.
4. Sharing of Information
We may share data with:
- •Service providers (hosting, payment processors, analytics).
- •Legal authorities where required by law.
- •Affiliates and subsidiaries for business operations.
- •With consent, third-party integrations you enable.
5. Data Storage & Retention
- •Data is stored securely on servers located in [Jurisdiction].
- •Retained only as long as necessary for business or legal purposes.
- •AI inputs/outputs may be logged for service improvement but are anonymized where possible.
6. International Data Transfers
We may transfer data across borders. Where required, safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms are applied.
7. User Rights
Depending on your jurisdiction, you may have rights to:
- •Access, correct, or delete your data.
- •Withdraw consent at any time.
- •Object to processing or request restriction.
- •Data portability (receive a copy in structured format).
- •File a complaint with a supervisory authority.
8. Australian Privacy Act Compliance
For users in Australia, we comply with the Privacy Act 1988 and Australian Privacy Principles (APPs). You may contact us to access or correct personal information and to make privacy complaints.
9. California Consumer Privacy Act (CCPA) Rights
For California residents:
- •Right to know what personal data we collect and how it is used.
- •Right to delete personal data (with some exceptions).
- •Right to opt out of the "sale" of personal data (we do not sell personal data).
- •Right to non-discrimination for exercising privacy rights.
10. Security Measures
We implement appropriate technical and organizational safeguards, including encryption, secure access controls, and monitoring.
11. Children's Privacy
Our Services are not directed to children under 16. We do not knowingly collect data from children.
12. Changes to this Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on our Services.
13. Contact Us
For privacy inquiries, contact us at:
Difinity
[Address]
Email: privacy@difinity.ai