DIFINITY.AI — COOKIE POLICY
Version: 1.0
Effective Date: Nov 19, 2025
Operator: Difinity Pty Ltd (Australia)
Trading As: Difinity.ai
Primary Jurisdiction: Australia (with global compliance overlays)
1. Introduction
This Cookie Policy explains how Difinity Pty Ltd (“Difinity”, “we”, “us”) uses cookies and similar tracking technologies on:
- the Difinity.ai website,
- the Difinity Hub, and
- public-facing documentation pages.
Difinity uses a custom-built cookie consent mechanism that enables users to manage consent in line with:
- EU GDPR
- UK GDPR + PECR
- ePrivacy Directive
- CCPA/CPRA (California)
- PIPEDA/CASL (Canada)
- Australia Privacy Act
- Malaysia PDPA
This policy describes the types of cookies we use, how we use them, and the choices available to you.
2. What Are Cookies?
Cookies are small text files placed on your device to store information that can be retrieved by the server on subsequent visits.
Related technologies include:
- Web beacons
- Pixels
- Local storage
- Session storage
- JavaScript-based tracking
- API telemetry tied to browser sessions
References to “cookies” include all these technologies.
3. How We Use Cookies
Difinity uses cookies for:
- Operating and securing our website
- Enabling authentication
- Improving performance and user experience
- Understanding Website usage
- Remembering your preferences
- Enforcing cookie consent choices
Difinity does NOT use advertising or retargeting cookies.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies (No Consent Required)
These cookies are essential for:
- Authentication
- Security
- Load balancing
- Fraud prevention
- Remembering consent choices
- Routing sessions
- Basic site functionality
They cannot be disabled in our systems.
Examples:
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
df_session |
Authenticated session for Hub | Session | Difinity |
df_csrf |
CSRF protection token | Session | Difinity |
cookie_consent_status |
Stores your cookie preferences | 6–12 months | Difinity |
df_route |
Load balancing across regional nodes | Session | Difinity |
4.2 Performance & Analytics Cookies (Consent Required in EU/UK)
Used to understand how visitors interact with the Website and Hub.
We use first-party, privacy-preserving analytics, and may optionally use third-party analytics (if enabled by consent).
Examples:
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
_df_analytics |
Usage metrics (page views, errors, latency) | 6–12 months | Difinity |
_ga (optional) |
Google Analytics cookie (if enabled) | 13 months | |
_gid (optional) |
Analytics session tracking | 24 hours |
Analytics data is anonymised or pseudonymised.
4.3 Functional Cookies (Consent Required in EU/UK)
Used to remember user preferences such as:
- Locale/language
- UI settings
- Dashboard filters
- Documentation version preferences
Examples:
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
hub_locale |
Stores language preference | 6 months | Difinity |
theme_mode |
Dark/light mode | 6 months | Difinity |
4.4 AI-Related Telemetry (Functional, Not Advertising)
Difinity Hub may store minimal client-side data for:
- Tracking token usage per session
- Latency profiling
- Error debugging
- Model/provider selection telemetry
These are not used for behavioural profiling, marketing, or inference training.
Examples:
| Key | Purpose | Storage | Provider |
|---|---|---|---|
df_trace_id |
Links browser session to observability trace | Session | Difinity |
df_perf_bucket |
Performance diagnostics | Session | Difinity |
4.5 No Advertising / No Social Media Tracking
Difinity does not use:
- Facebook Pixel
- LinkedIn Insight Tag
- TikTok tags
- Retargeting cookies
- Behavioural advertising cookies
We intentionally avoid third-party tracking technologies inconsistent with enterprise security expectations.
5. Legal Basis for Using Cookies
5.1 EU/EEA + UK (GDPR + PECR)
- Strictly Necessary Cookies: No consent required
- Analytics/Functional Cookies: Require explicit opt-in consent
- Consent is granular and revocable at any time
5.2 United States (CCPA/CPRA)
- We do not sell or share personal information
- Analytics cookies fall under “operational purposes”
- Opt-out links provided where required
5.3 Canada (PIPEDA/CASL)
- Implied consent applies to essential cookies
- Express consent required for analytics where identifiable
5.4 Australia (Privacy Act)
- Consent not mandated for essential cookies
- Notice + Opt-out recommended for analytics
5.5 Malaysia (PDPA)
- Consent required for non-essential cookies
6. Managing Your Cookie Preferences
6.1 Using Difinity’s In-House Cookie Banner
When you first visit the Website, you are presented with a cookie consent banner that allows you to:
- Accept all cookies
- Reject all non-essential cookies
- Configure preferences granularly
Your selection is stored in cookie_consent_status.
6.2 Changing or Withdrawing Consent
You can update your preferences at any time via:
Manage Cookies → [Insert Link to consent manager]
(or through the floating cookie-control widget if enabled)
6.3 Browser Settings
You can block or delete cookies in your browser settings:
- Chrome:
Settings → Privacy → Cookies - Firefox:
Options → Privacy & Security → Cookies - Safari:
Preferences → Privacy - Edge:
Settings → Site Permissions → Cookies
Blocking essential cookies may break Website or Hub functionality.
7. How Long Cookies Last
| Duration Type | Explanation |
|---|---|
| Session cookies | Deleted when you close your browser |
| Persistent cookies | Stored for 6–24 months depending on type |
| Revoked cookies | Removed immediately when consent is withdrawn |
Difinity’s in-house consent manager automatically handles revocation logic.
8. Third-Party Cookies
Some optional analytics tools (e.g., Google Analytics) may store cookies if:
- The user explicitly opts in
- The region allows such storage
No third-party cookies operate without consent in GDPR/UK regions.
You can review third-party policies here:
- Google Analytics: https://policies.google.com/privacy
- Cloudflare Web Analytics (if used): https://www.cloudflare.com/privacypolicy/
9. Do Not Track (DNT)
Difinity does not currently respond to Do Not Track signals, as no standardisation exists across jurisdictions.
However, all users may manage cookie preferences via our consent platform.
10. Updates to This Cookie Policy
We may update this policy periodically to reflect:
- Regulatory changes
- Technical changes in our platform
- New cookie categories or tools
Changes are posted on this page, and material updates may be notified via banner.
11. Contact Us
For questions about cookies or tracking technologies:
Difinity Pty Ltd
📧 privacy@difinity.ai
📧 legal@difinity.ai
📍 Sydney NSW, Australia